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Why is there a $49.99 fee?
It covers inspection, handling, rebuilding/packaging, and admin on warranty items. Most standard claims are $49.99 per set; extra items may cost more.
MADE IN THE USA! Backed for life
Answers to the stuff we get asked the most.
It covers inspection, handling, rebuilding/packaging, and admin on warranty items. Most standard claims are $49.99 per set; extra items may cost more.
Yes — for the original purchaser and for the normal usable life of the product. It’s non-transferable and doesn’t cover misuse or modified parts.
Yes, if it was sold as a pair. We hand-build them and want them to match in brightness, pattern, and output when we send them back.
Warranty is like-for-like. If you want to go bigger/different, our sales team can help you with a new setup.
You ship it to us. 5150 covers return shipping (standard ground). If you want it faster, we can do expedited return at your cost.
Plan on 2–3 weeks after we receive your package. Peak season can add time.
Only what you listed on the claim. Put the RA# on the box. Extra/unlisted parts can’t be tracked and may not be returned. Pool noodles make great cheap protection 😉
Yes. Dealer warranties are handled the same as retail unless 5150 gives written approval. Dealers: please don’t swap whips without talking to us first.
We do need proof of purchase to run a lifetime warranty. If you don’t have it, reach out — we may still be able to help with replacement options.
Lifetime is non-transferable, so used units aren’t covered. But we can often get you into fresh whips at a fair price.
No — industrial use is excluded because the environment is way harsher than typical off-road.