Warranty Information

Built in the USA • Whips Backed for Life

5150 Whips Warranty

Updated: September 3, 2026 • Warranty periods vary by product

Need help identifying your setup?

ID My Whip

Most customers can find their product details on their receipt or order confirmation. If you’re not sure which 5150 Whips system you have, use our ID My Whip guide before submitting your claim.

This is especially helpful if:

  • You are unsure which controller, app, or connector style you have
  • You’ve upgraded or mixed components over time
ID My Whip

Using the guide can help prevent warranty delays or incorrect claim submissions.

Start a warranty claim

Have your proof of purchase and photos ready.

Lead time

Once your product arrives at our facility, please allow 2–3 weeks for processing and inspection. Timing can vary during busy dune and holiday seasons.

Our promise

5150 LED whips are hand-built in Southern California for real off-road use — dunes, trails, and night rides. 5150 LED whips include a non-transferable limited lifetime warranty for the original purchaser. All other 5150 Whips products and components include a limited 1-year warranty against defects in materials and workmanship from the date of purchase.

“Lifetime” means the usable life of a covered LED whip under normal conditions.

Both warranties are subject to the terms, exclusions, and claim requirements below.

Warranty periods

  • 5150 LED whips: non-transferable limited lifetime warranty for the original purchaser
  • All other products and components: limited 1-year warranty against defects in materials and workmanship from the date of purchase
  • Covered failures may include LED power loss, whip breakage during normal trail or dune use, and manufacturing defects during the applicable warranty period

What’s not covered

  • Improper installation, abuse, neglect, or collisions!
  • Cut or spliced wires, altered products, or modified components
  • Industrial-use whips
  • Marketplace, swap meet, used vehicle, or second-hand purchases

Fees

Most lifetime whip claims include a $49.99 warranty handling fee per set for rebuild labor, packaging, and administration. Additional items may have extra charges.

Any invoice must be paid before your warranty order ships back to you.

How the warranty works

  1. Check your receipt or order confirmation for your product details. If you’re unsure what system you have, use our ID My Whip guide.
  2. Submit the claim form with proof of purchase, a short description of the issue, and clear photos.
  3. Wait for your RA# — we typically email it within 24–72 business hours.
  4. Pack and ship it: write the RA# clearly on the package and ship using your preferred carrier. Please keep your tracking number, as we cannot view it on our side.
  5. Pro tip for shipping: slide a cheap pool noodle over the whips and tape them up for protection and to keep packaging costs low. No box needed.
  6. We inspect the product and either rebuild it or prepare a replacement.
  7. We email your handling invoice. Once paid, we ship it back via standard ground at our cost.

Ship only the items listed on your claim. Unlisted extras cannot be tracked and may not be returned. Shipments received without an RA# may be discarded.

Pairs / matching sets

If only one whip in a pair is having an issue, please send both. All whips are hand-built, and we want brightness, patterns, and overall appearance to match when they return to you.

Warranty FAQ

Do I pay shipping?

Yes — you pay to ship the product to us. 5150 covers return shipping by standard ground. Expedited return shipping is available at your cost.

What has a 1-year warranty?

Controllers, rock lights, vehicle lights, mounts, wiring, hardware, remotes, flags, clips, accessories, and all other non-whip products and components include a limited 1-year warranty against defects in materials and workmanship from the date of purchase.

Can I warranty used whips?

No. Lifetime coverage is non-transferable and applies only to the original purchaser. If you bought a vehicle with 5150 Whips already installed, contact us and we can often help with replacement options.

What about industrial whips?

Industrial units are excluded because they are often used in harsher, uncontrolled environments.

What proof do I need?

A receipt or order confirmation showing that you purchased directly from 5150 Whips or an authorized source.

 

Proof of purchase is required for warranty coverage.

Start a warranty claim

Terms may be updated periodically.