Do I pay shipping?
Yes — you pay to ship to us. 5150 covers the return shipping (standard ground). Expedited return shipping is available at your cost.
Warranty Information
Built in the USA • Backed for Life
5150 Whips Warranty
Updated: October 13, 2025 • Applies to original purchasers only
Start a warranty claim
Have your proof of purchase and photos ready.
Lead time
Once your product arrives at our facility, please allow 2–3 weeks for processing and inspection. Timing can vary during busy dune/holiday seasons.
Our promise
5150 Whips are hand-built in Southern California for real off-road use — dunes, trails, night rides. We back them with a non-transferable lifetime warranty for the original purchaser.
“Lifetime” = the usable life of the product under normal conditions.
It does not cover misuse, altered products, or second-hand purchases.
What’s covered
- LEDs stop working / no power
- Whip breaks from normal trail/dune use
- Manufacturing defects
What’s not covered
- Improper install, abuse, neglect, collisions
- Cut/spliced wires or modified products
- Industrial-use whips
- Marketplace / swap meet / used vehicle purchases
- Remotes, hardware, flags, swivel clips, wiring, accessories
Fees
Most claims include a $49.99 warranty handling fee per set (rebuild/packaging/admin). Additional items may have extra charges.
Invoice must be paid before we ship back to you.
How the warranty works
- Submit the claim form (link above) with proof of purchase, description, and clear photos.
- Wait for your RA# — we email it in about 24–72 business hours.
- Pack and ship it: write the RA# clearly on the package and ship using your preferred carrier. Keep your tracking — we can’t see it on our side.
- PRO TIP for shipping: slide a cheap pool noodle over the whips and tape them up to protect it to keep packaging cost low. No need for a box.
- We inspect and either rebuild or prepare a replacement.
- We email your handling invoice (usually $49.99). Once paid, we ship it back via ground at our cost.
Ship only the items listed on your claim. Unlisted extras can’t be tracked and may not be returned. Shipments received without an RA# may be discarded.
Pairs / matching sets
If only one whip in a pair is acting up, please send both. All whips are hand-built — we want brightness, patterns, and overall look to match when we send them back.
Warranty FAQ
Can I warranty used whips?
No. Lifetime coverage is non-transferable and applies only to the original purchaser. If you bought a vehicle with 5150s already on it, contact us — we can often help with replacement options.
What about industrial whips?
Industrial units are excluded — they're often used in harsher, uncontrolled environments.
What proof do I need?
A receipt or order confirmation that shows you bought directly from 5150 Whips or an authorized source.
No receipt = no lifetime warranty.
Start a warranty claim
Terms may be updated periodically.