Who this applies to

This Policy applies to 5150 Whips Inc. and our website 5150whips.com, as well as our mobile experiences, promotions, and customer interactions. It does not apply to any third-party links or apps we don’t operate.

1. What we collect

We collect info to fulfill your orders, improve your experience, and keep the site running smoothly. This may include:

• Contact & account info: name, email, phone, shipping/billing address.
• Order & payment details: what you buy, when you buy it, payment info (processed securely by Shopify—no full card storage).
• Device data: IP, browser, device type, and how you use our site.
• Location data: general region for shipping and currency display.
• Messages & forms: information you send via our contact or warranty forms.

2. How we collect it

We gather data from:

• You directly — during checkout, account creation, or warranty submissions.
• Automated tools — cookies, analytics, and server logs.
• Third parties — payment processors, marketing tools, and social media integrations you use.

3. How we use your data

We use your info to deliver what you order and to make 5150 Whips better for riders and customers:

• Process and ship orders quickly and securely.
• Provide warranty and support services.
• Send order updates, confirmations, or follow-ups.
• Send marketing only if you opted in (you can unsubscribe anytime).
• Prevent fraud and secure our site.
• Analyze trends to improve UX, content, and performance.

4. Cookies & analytics

We use cookies to make the site work properly, remember your preferences, and learn how visitors u